Remove 1000 character limit on support ticket environment field

Increase the environment field max validation from 1000 to 5000
characters to match the other bug report fields, and add a test.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

Author: simonhamp

app/Livewire/Customer/Support/Create.php

@@ -185,7 +185,7 @@ protected function validateStep2(): void
             $rules['tryingToDo'] = ['required', 'string', 'max:5000'];
             $rules['whatHappened'] = ['required', 'string', 'max:5000'];
             $rules['reproductionSteps'] = ['required', 'string', 'max:5000'];
-            $rules['environment'] = ['required', 'string', 'max:1000'];
+            $rules['environment'] = ['required', 'string', 'max:5000'];
 
             $messages['tryingToDo.required'] = 'Please describe what you were trying to do.';
             $messages['whatHappened.required'] = 'Please describe what happened instead.';

tests/Feature/SupportTicketTest.php

@@ -1248,4 +1248,24 @@ public function ultra_users_can_access_ticket_index(): void
             ->assertOk()
             ->assertSeeLivewire(Index::class);
     }
+
+    #[Test]
+    public function environment_field_accepts_more_than_1000_characters(): void
+    {
+        $user = $this->createUltraUser();
+
+        $longEnvironment = str_repeat('a', 2000);
+
+        Livewire::actingAs($user)
+            ->test(Create::class)
+            ->set('selectedProduct', 'desktop')
+            ->call('nextStep')
+            ->set('tryingToDo', 'Build an app')
+            ->set('whatHappened', 'It crashed')
+            ->set('reproductionSteps', '1. Open app')
+            ->set('environment', $longEnvironment)
+            ->call('nextStep')
+            ->assertSet('currentStep', 3)
+            ->assertHasNoErrors('environment');
+    }
 }