Unable to pull image from mcr.microsoft.com

[jozkee]

Build Information

Build: https://dev.azure.com/dnceng-public/public/_build/results?buildId=1108670
Build error leg or test failing:

Error Message

Fill the error message using step by step known issues guidance.

{
  "ErrorMessage": "Unable to pull image mcr.microsoft.com/dotnet-buildtools/prereqs",
  "BuildRetry": true,
  "ExcludeConsoleLog": false
}

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=1108670
Result validation: ⚠️ Validation could not be done without an Azure DevOps build URL on the issue. Please add it to the "Build: 🔎" line.
Validation performed at: 8/1/2025 8:10:46 AM UTC

Report

Build	Repository	Test	Pull Request
1506371	dotnet/runtime	WasmTestOnChrome-MONO-ST-System.IO.FileSystem.Primitives.Tests.WorkItemExecution	#130603
1505820	dotnet/runtime	System.Text.Json.Tests.WorkItemExecution	#130300
1505714	dotnet/runtime	System.Text.Json.Tests.WorkItemExecution	#130603
1502840	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-9.WorkItemExecution	#130122
1505506	dotnet/runtime	Wasm.Build.Tests.BuildPublishTests.BuildThenPublishWithAOT(buildArgs: BuildArgs { ProjectName = placeholder, Config = Release, AOT = True, ProjectFileContents = placeholder, ExtraBuildArgs = }, host: Chrome, id: "kiomgwwu_tvo")	#130598
1505389	dotnet/runtime	System.Web.HttpUtility.Tests.WorkItemExecution	#129992
1505292	dotnet/runtime	System.Diagnostics.FileVersionInfo.Tests.WorkItemExecution	#128604
1505265	dotnet/runtime	WBT-Workloads-MONO-ST-Wasm.Build.NativeRebuild.Tests.ReferenceNewAssemblyRebuildTest.WorkItemExecution	#130589
1505182	dotnet/runtime	WBT-NoWorkload-CLR-ST-Wasm.Build.Tests.PInvokeTableGeneratorTests.WorkItemExecution
1505113	dotnet/runtime	tracing.WorkItemExecution	#130579
1505034	dotnet/runtime	Regression_PdbOnly_ro.WorkItemExecution
1504855	dotnet/runtime	WasmTestOnFirefox-CLR-ST-System.Threading.Tasks.Tests.WorkItemExecution	#130564
1504189	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-8.WorkItemExecution	#130535
1504486	dotnet/runtime	threading_group1.WorkItemExecution	#99200
1504983	dotnet/runtime	tracing.WorkItemExecution	#130481
1504965	dotnet/runtime	System.Composition.TypedParts.Tests.WorkItemExecution	#130566
1504905	dotnet/runtime	WBT-NoWebcil-MONO-ST-Wasm.Build.NativeRebuild.Tests.ReferenceNewAssemblyRebuildTest.WorkItemExecution	#130567
1503815	dotnet/runtime	Regression_o_2.WorkItemExecution	#130509
1504279	dotnet/runtime	tracing.WorkItemExecution	#130506
1504878	dotnet/runtime	WasmTestOnChrome-MONO-ST-System.Composition.AttributeModel.Tests.WorkItemExecution	#130565
1504858	dotnet/runtime	System.Xml.Linq.Streaming.Tests.WorkItemExecution	#130558
1504839	dotnet/runtime	System.Security.SecureString.Tests.WorkItemExecution	#130560
1504785	dotnet/runtime	Wasm.Build.NativeRebuild.Tests.FlagsChangeRebuildTests.ExtraEmccFlagsSetButNoRealChange
1504701	dotnet/runtime	threading_group1.WorkItemExecution	#129992
1504668	dotnet/runtime	IcuAppLocal.Tests.WorkItemExecution	#130393
1504673	dotnet/runtime	tracing.WorkItemExecution	#130156
1504638	dotnet/runtime	JIT_ro.WorkItemExecution	#130446
1504646	dotnet/runtime	System.Text.Encoding.Extensions.Tests.WorkItemExecution	#130549
1504571	dotnet/runtime	jit64_1.WorkItemExecution	#130408
1503594	dotnet/runtime	System.Text.Json.Tests.WorkItemExecution	#130503
1504549	dotnet/runtime	WasmTestOnChrome-MONO-ST-System.Xml.Linq.Events.Tests.WorkItemExecution	#130478
1504541	dotnet/runtime	Workloads-ST-Wasm.Build.Tests.NativeBuildTests.WorkItemExecution	#130421
1504535	dotnet/runtime	Methodical_r1.WorkItemExecution
1504529	dotnet/runtime	WasmTestOnChrome-MONO-ST-Microsoft.Extensions.Options.ConfigurationExtensions.SourceGeneration.Tests.WorkItemExecution	#130438
1504465	dotnet/runtime	WasmTestOnFirefox-CLR-ST-System.Threading.Tests.WorkItemExecution	#130366
1504271	dotnet/runtime	readytorun_coreroot_determinism.WorkItemExecution	#130539
1503758	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-7.WorkItemExecution	#130446
1504386	dotnet/runtime	WasmTestOnChrome-MONO-ST-System.Runtime.InteropServices.JavaScript.Tests.WorkItemExecution
1504380	dotnet/runtime	tracing.WorkItemExecution	#129992
1504199	dotnet/runtime	threading_group1.WorkItemExecution	#130512
1504123	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-4.WorkItemExecution	#129543
1504094	dotnet/runtime	Microsoft.Extensions.Logging.Tests.WorkItemExecution	#130482
1504112	dotnet/runtime	threading_group2.WorkItemExecution	#130332
1504039	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-4.WorkItemExecution	#130456
1503577	dotnet/runtime	Regression_ro_2.WorkItemExecution	#130426
1504048	dotnet/runtime	Regression_NoOptimize_d.WorkItemExecution	#129457
1502338	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-4.WorkItemExecution	#130443
1499747	dotnet/runtime	IL_Conformance.WorkItemExecution
1502704	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-10.WorkItemExecution	#129609
1502671	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-9.WorkItemExecution	#130459
1502517	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.InterpPgoTests.WorkItemExecution
1502449	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-4.WorkItemExecution	#129863
1502219	dotnet/runtime	WasmTestOnFirefox-MONO-ST-System.Runtime.InteropServices.Tests.WorkItemExecution	#130082
1502172	dotnet/runtime	System.Threading.Tests.WorkItemExecution
1502149	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-4.WorkItemExecution	#130272
1501928	dotnet/runtime	System.Runtime.Intrinsics.Tests.WorkItemExecution	#130422
1501899	dotnet/runtime	Microsoft.NET.HostModel.Tests.WorkItemExecution	#126367
1501889	dotnet/runtime	System.Private.Xml.Tests.WorkItemExecution	#130415
1501454	dotnet/runtime	System.Xml.Linq.xNodeReader.Tests.WorkItemExecution	#130362
1501323	dotnet/runtime	Microsoft.Extensions.FileProviders.Physical.Tests.PhysicalFilesWatcherTests.CreateFileChangeToken_RootDeletedAndRecreated_TokenFiresWhenFileCreated	#130405
1500817	dotnet/runtime	WBT-Workloads-MONO-ST-Wasm.Build.Tests.WasmNativeDefaultsTests.WorkItemExecution	#128304
1500701	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-9.WorkItemExecution	#126367
1500679	dotnet/runtime	WBT-Workloads-MONO-ST-Wasm.Build.Tests.LazyLoadingTests.WorkItemExecution	#130379
1500425	dotnet/runtime	JIT.CodeGenBringUpTests_r.WorkItemExecution	#130385
1499984	dotnet/runtime	WasmTestOnChrome-MONO-ST-System.Threading.Tests.WorkItemExecution	#130082
1499871	dotnet/runtime	System.Runtime.Serialization.Formatters.Disabled.Tests.WorkItemExecution	#130361
1499654	dotnet/runtime	Microsoft.Extensions.Options.ConfigurationExtensions.SourceGeneration.Tests.WorkItemExecution	#130328
1498520	dotnet/runtime	System.Net.Security.Tests.TlsSessionTests.ServerSession_TlsResume_HonorsAllowTlsResumeOption	#128744
1498303	dotnet/runtime	System.Threading.Tasks.Dataflow.Tests.WorkItemExecution	#129866
1497136	dotnet/runtime	WBT-NoWebcil-MONO-ST-Wasm.Build.Tests.Blazor.NativeTests.WorkItemExecution	#130141
1497028	dotnet/runtime	System.Threading.RateLimiting.Tests.WorkItemExecution	#130297
1496777	dotnet/runtime	System.Runtime.Serialization.Xml.Tests.WorkItemExecution	#130168
1496725	dotnet/runtime	Microsoft.Extensions.FileProviders.Physical.Tests.PhysicalFilesWatcherTests.CreateFileChangeToken_RootDeletedAndRecreated_TokenFiresWhenFileCreated	#130252
1496698	dotnet/runtime	System.IO.FileSystem.DriveInfo.Tests.WorkItemExecution	#130109
1496557	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.RebuildTests.WorkItemExecution	#130273
1496319	dotnet/runtime	WasmTestOnFirefox-MONO-ST-System.Runtime.Loader.Tests.WorkItemExecution	#129224
1496237	dotnet/runtime	WasmTestOnChrome-MONO-ST-System.Numerics.Vectors.Tests.WorkItemExecution	#130274
1496209	dotnet/runtime	Workloads-ST-Wasm.Build.Tests.Blazor.EventPipeDiagnosticsTests.WorkItemExecution
1496194	dotnet/runtime	jit64_5.WorkItemExecution
1495630	dotnet/runtime	WBT-Workloads-MONO-ST-Wasm.Build.Tests.HttpTests.WorkItemExecution	#130142
1495484	dotnet/runtime	System.Net.Security.Tests.TlsSessionTests.ServerSession_TlsResume_HonorsAllowTlsResumeOption	#128744
1495406	dotnet/runtime	System.Diagnostics.DiagnosticSource.Switches.Tests.WorkItemExecution	#130163
1495016	dotnet/runtime	System.Xml.XmlSerializer.ReflectionOnly.Tests.WorkItemExecution
1495003	dotnet/runtime	WasmTestOnFirefox-CLR-ST-System.Threading.Tasks.Tests.WorkItemExecution	#130238
1494896	dotnet/runtime	WBT-NoWebcil-MONO-ST-Wasm.Build.Tests.MT.Blazor.SimpleMultiThreadedTests.WorkItemExecution	#130234
1494757	dotnet/runtime	Microsoft.Extensions.DependencyInjection.Tests.WorkItemExecution	#130062
1494767	dotnet/runtime	WasmTestOnChrome-MONO-ST-Microsoft.Extensions.Options.Tests.WorkItemExecution	#130232
1494678	dotnet/runtime	System.Reflection.Context.Tests.WorkItemExecution
1494680	dotnet/runtime	Microsoft.Bcl.AsyncInterfaces.Tests.WorkItemExecution	#129992
1494373	dotnet/runtime	Methodical_r2.WorkItemExecution
1494370	dotnet/runtime	System.Xml.Linq.Misc.Tests.WorkItemExecution
1494358	dotnet/runtime	WBT-Workloads-MONO-ST-Wasm.Build.Tests.WasmSIMDTests.WorkItemExecution	#130210
1494331	dotnet/runtime	jit64_5.WorkItemExecution	#130202
1494298	dotnet/runtime	Microsoft.Extensions.Http.Tests.WorkItemExecution	#130213
1494284	dotnet/runtime	Microsoft.AspNetCore.Hosting.FunctionalTests.ShutdownTests.ShutdownTestRun	#130207
1494261	dotnet/runtime	WasmTestOnChrome-CLR-ST-Batch-9.WorkItemExecution	#130209
1494245	dotnet/runtime	WasmTestOnFirefox-CLR-ST-System.Runtime.Tests.WorkItemExecution	#130207
1494216	dotnet/runtime	WBT-NoWebcil-MONO-ST-Wasm.Build.Tests.NativeBuildTests.WorkItemExecution
1494189	dotnet/runtime	JIT/Regression/JitBlue/Runtime_34937/Runtime_34937/Runtime_34937.cmd
1494152	dotnet/runtime	Regression_d.WorkItemExecution	#130202
Displaying 100 of 333 results

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
9	79	333

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[jozkee]

This is from a preview6 run from Jun 20th, it might've been fixed in main already.

[lewing]

@akoeplinger do we know what is causing these in general?

[akoeplinger]

hm no, this looks like an infrastructure/dnceng issue to me

[AndriySvyryd]

We are hitting a similar one: Unable to pull image mcr.microsoft.com/dotnet-buildtools/prereqs:ubuntu-22.04-helix-sqlserver-amd64 in efcore
https://dev.azure.com/dnceng-public/public/_build/results?buildId=1106421&view=logs&j=f95328f7-07f5-5106-5c2a-5dc7069f305c&t=e2f3026d-346a-509b-3549-57236476a9cb
https://dev.azure.com/dnceng-public/public/_build/results?buildId=1108065&view=logs&j=f95328f7-07f5-5106-5c2a-5dc7069f305c&t=e2f3026d-346a-509b-3549-57236476a9cb