diff --git a/deploy-manage/cloud-organization/service-status.md b/deploy-manage/cloud-organization/service-status.md
index 6884cc3271..f3fe06ae16 100644
--- a/deploy-manage/cloud-organization/service-status.md
+++ b/deploy-manage/cloud-organization/service-status.md
@@ -51,3 +51,8 @@ If you want a programmatic method of ingesting our service status updates, then
 
 For more information and to get started, go to our [Service Status API](https://status.elastic.co/api/) page.
 
+## Service status support limitations
+
+To ensure we can continue evolving our status page to best serve our customers, we cannot guarantee consistency of API implementation or component API identifiers. However, we communicate changes which might impact status page subscribers on a best-effort basis.
+
+When a change removes a component or modifies an identifier, a maintenance window is scheduled for that component one week in advance of the change (on a best-effort basis), giving subscribers advance notice and time to prepare for the upcoming change.