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🧪 Full-Stack Coding Assessment

Welcome, and thanks for your interest in joining Halen Technologies 🎉

This take-home assessment is designed to give you the flexibility to showcase your skills across the frontend, backend, and tooling — in a real-world, midsize organization context. We’re more interested in your thought process and code quality than a "perfect" solution.

⚠️ Please note excessive use of AI will disqualify an assessment from review. ⚠️


📘 The Scenario

You're a new engineer at Halen Technologies, and your team manages internal tools for customer onboarding.

They've asked you to build a feature to help support agents track and manage onboarding tickets. The tool will help them review, update, and search tickets in a lightweight dashboard.


📋 Your Task

You are free to use any language or framework.

1. Backend

Build an API with the following endpoints:

  • GET /tickets — List all tickets
  • GET /tickets/:id — Retrieve a specific ticket
  • PATCH /tickets/:id — Update ticket status and notes

Each ticket should include:

Field Type
id string or int
customerName string
email string
createdAt ISO string
status "open" | "pending" | "done"
notes string

2. Frontend

Create a simple UI that allows:

  • Viewing a list of tickets
  • Viewing and editing ticket details (status + notes)
  • (Optional) Searching or filtering by name/email/status

You may use any frontend stack (React, Vue, Svelte, plain HTML, etc).

3. Tooling

  • Provide a script that seeds the backend with some mock ticket data (can be .sh, .js, .ts, etc).
  • Optionally, include Docker or other tooling to simplify setup.

✅ What We’re Looking For

Area What We Value
Clarity Easy-to-read code and structure
Maintainability Logical organization, no overengineering
User Experience Clean UI, reasonable UX
Testing Tests where appropriate (unit/integration)
Tooling Ease of setup and developer experience

Bonus points for:

  • Type safety or schema validation
  • Clean commit history
  • Responsive UI or accessibility
  • CI setup

🧪 Seed Data (Example)

Here’s a sample ticket you can use for reference:

{
  "id": 1,
  "customerName": "Jane Doe",
  "email": "[email protected]",
  "createdAt": "2024-01-15T12:00:00Z",
  "status": "open",
  "notes": ""
}

🚀 Setup Instructions

You can use the stack you're most comfortable with. Here's a general flow if you're using Node.js:

# Clone this repo
git clone https://github.com/yourusername/coding-assessment.git

# Install backend & frontend dependencies
cd backend && npm install
cd ../frontend && npm install

# Seed mock data
cd ../scripts && node seed.js

# Start backend
cd ../backend && npm run dev

# Start frontend
cd ../frontend && npm run dev

🧪 Testing

Add any test commands here (e.g., npm test, yarn test, etc). Include clear instructions in a TESTING.md file if needed.

⌛ Time Expectations

We expect this to take around 2–4 hours, depending on how much polish or extra functionality you want to add.

Don’t worry about production-hardening everything—just show us how you think and build.

📮 Submission

Please send us a link to your GitHub repo (public or private with access) or a ZIP of your project. Include a short writeup at the top of your README or in a separate NOTES.md:

  1. How to run the app
  2. Your technical choices
  3. Anything you'd do with more time

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