IPC callback raised exception: 404 Client Error: Not Found for url: https://www.netflix.com/api/shakti/...

[will-code-for-pizza]

Netflix add-on version

IPC callback raised exception: 404 Client Error: Not Found for url: https://www.netflix.com/api/shakti

Operative systems used

LibreELEC

Kodi version used

Other (specify in description)

Description of the bug

Kodi 21.3 Omega (LibreElec 12.2.1) - but also fails with 12.0.1 and older versions

Steps to reproduce the behavior

1. Start Netflix AddOn 1.23.5
2. Choose Profile
3. Enter PIN
4. Error occurs

Debug log - mandatory

https://paste.kodi.tv/ivofubapot.kodi

Possible fix

No response

Additional context

No response

Screenshots

No response

[will-code-for-pizza]

If I try to get
https://www.netflix.com/api/shakti/mre/profileLock

this results in:

{"timestamp":"2026-03-02T13:52:08.422+00:00","status":404,"error":"Not Found","message":"No message available","path":"/shakti/mre/profileLock"}

[will-code-for-pizza]

$ python3 NFAuthenticationKey.py

NFAuthentication Key for Linux/MacOS (Version 1.1.8)

Disclaimer:
This script and source code available on GitHub are provided "as is" without warranty of any kind, either express or implied. Use at your own risk. The use of the software is done at your own discretion and risk with the agreement that you will be solely responsible for any damage resulting from such activities and you are solely responsible for adequate data protection.

Press "ENTER" key to accept the disclaimer and start, or "CTRL+C" to cancel
Browser startup... (/usr/bin/google-chrome) please wait
Establish connection with the browser... please wait
Opening login webpage... please wait
Please login in to website now ...waiting for you to finish...
Verification of data in progress... please wait
File creation in progress... please wait
/home/bjoern/Downloads/NFAuthenticationKey.py:127: DeprecationWarning: datetime.datetime.utcnow() is deprecated and scheduled for removal in a future version. Use timezone-aware objects to represent datetimes in UTC: datetime.datetime.now(datetime.UTC).
'timestamp': int(((datetime.utcnow() + timedelta(days=5)) - datetime(year=1970, month=1, day=1)).total_seconds()),
Operations completed!
The "NFAuthentication.key" file has been saved in current folder.
Your PIN protection is: XXXX

[will-code-for-pizza]

And for the "KID" profile without PIN:

https://paste.kodi.tv/ayikitequg.kodi

[Publish3r]

I think they changed the api. 404 Error for changing profile, too.
#1780

[will-code-for-pizza]

After disabling profile PIN protection, I was able to navigate in movie library...
(This is just a workaround, not a solved problem !!)

But if I choose a movie, another error occurs:

https://paste.kodi.tv/otufeyawaf.kodi

EDIT:
THIS LAST ISSUE IS SOLVED. I had to reset my ESN in "expert settings"

[Mannshoch]

What doea this esn. and what happens if i reset it?

[screenagerbe]

Got the same error, but a different scenario.

Everything is working fine, but we're locked into the Kids profile which has no PIN configured.
When we try to change profile we get the same 404 Error.

I'll try to generate a new NFAuthentication.key and see what gives.

[Lamarqe]

After generating a new NFAuthentication.key, I can not watch any steam anymore.

It always gives me: MSL error
licensedManifest/playapi-445: Playback not permitted by Content Usage Policies

Even after generating new ESN for Widewine...

Any ideas? I initially thought it might be about wrong inputstream adaptive resolution settings, but also changing to 480p did not resolve the issue.

[pont01]

Miután létrehoztam egy új NFAuthentication.key-t, már nem tudok Steamet nézni.

Mindig ezt a hibát adja: MSL hiba licensedManifest/playapi-445: A lejátszás nem engedélyezett a tartalomhasználati szabályzat által.

Még miután új ESN-t generáltunk a Widewine-hez...

Van valami ötleted? Először azt hittem, hogy a rossz bemeneti adatfolyam adaptív felbontási beállításai miatt lehet, de a 480p-re váltás sem oldotta meg a problémát.

Sajnos nálam is ez a hiba! :(

[corsac-s]

I have the same error when trying to change profile. This is on 1.23.5 on OSMC.

The URL is https://www.netflix.com/api/shakti/mre/profiles/switch?switchProfileGuid=

[patricksrentsch]

The same issue when changing profiles occurs to me with 1.23.5 on Kodi. But with followind steps, I was able to use the plugin with the main profile:

• deactivated PIN for all profiles using the Browser on the PC
• logged out of netflix in the plugin
• deleted the plugin, reinstalled
• logged in with a newly generated NFAuth-Key, PIN and the password

after theses steps, the default (main) profile was selected in the plugin and I am able to use this profile including management of "my list" in this profile.
However, changing to another profile does not work.

[aristotelesweb]

I got this IPC callback raised exception now for a couple of months on kod 1.23.5. After reading this thread I created a new key (by instructions of patricksrentsch, thanks) and got the "MSL error Playback not permitted by Content Usage Policies" error. I did the procedure two times, with the same MSL error.

[patricksrentsch]

I got this IPC callback raised exception now for a couple of months on kod 1.23.5. After reading this thread I created a new key (by instructions of patricksrentsch, thanks) and got the "MSL error Playback not permitted by Content Usage Policies" error. I did the procedure two times, with the same MSL error.

Meanwhile, I switched to the adapted version in the pull-request
#1783
There, the API used has changed. So far,
i can use the complete functionality of NF, slthough I have not re-activated the PIN for the different accounts. Perhaps you can try this.