🚀 SentraFlow

SentraFlow is an AI-powered feedback automation platform that helps organizations analyze, prioritize, and manage customer feedback efficiently. By leveraging Large Language Models (LLMs), sentiment analysis, and intelligent workflow automation, SentraFlow transforms raw feedback into actionable insights while ensuring critical issues are addressed first.

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✨ Features

• 🤖 AI-powered sentiment analysis using Gemini API
• 📊 Emotion-based feedback classification and prioritization
• ⚡ Intelligent priority queue for processing urgent feedback first
• 💬 Context-aware AI-generated responses
• 📈 Real-time feedback monitoring dashboard
• 🔍 Search and filter feedback efficiently
• 🔐 Secure authentication and role-based access
• 📱 Responsive and modern user interface

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🛠️ Tech Stack

Frontend

• React
• Tailwind CSS
• Axios

Backend

• Node.js
• Express.js

Database

• NeonDB (PostgreSQL)
• Prisma ORM
• Redis

AI

• Gemini API

Tools

• Git
• GitHub
• Postman

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🚀 Getting Started

Clone the repository

git clone https://github.com/yourusername/sentraflow.git
cd sentraflow

Install dependencies

npm install

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⚙️ Environment Variables

Create a .env file in the project root.

PORT=5000

DATABASE_URL=

REDIS_URL=

GEMINI_API_KEY=

JWT_SECRET=

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▶️ Run Locally

npm run dev

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🌟 Core Features

• AI-powered sentiment analysis
• Intelligent feedback prioritization
• Automated response generation
• Real-time dashboard
• Secure authentication
• RESTful APIs
• Scalable backend architecture
• Responsive UI

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🔮 Future Improvements

• Multi-language feedback support
• Team collaboration and assignments
• Email & Slack notifications
• Analytics dashboard
• AI-powered trend detection
• Custom AI models
• Export reports (PDF/CSV)
• Multi-organization support

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📄 License

This project is licensed under the MIT License.

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👨‍💻 Author

Jayesh Sharma

• GitHub: https://github.com/Jayesh-git10