docs: document conversational SMS channel and prompt decorator#443
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Summary
Adds documentation for the new conversational SMS channel (
sms.polyai) and the per-project SMS prompt decorator.The upstream release introduces a two-way SMS channel that runs the same flows, topics, and tools as voice and webchat. A built-in SMS prompt decorator keeps responses short, plain-text, and within SMS segment limits, and can be overridden per project via the
sms_decoratorprompt field. Filler utterances and partial function outputs are disabled on the channel, older Raven variants are auto-swapped for a safe text-channel model, and auto-reasoning is enabled.Changes
sms/introduction.mdx– split the page into Conversational SMS and Outbound SMS templates; document when to usesms.polyai, the channel identifier, the SMS prompt decorator (including override example), and the automatic model/behavior switches.tools/classes/conv-object.mdx– add"sms.polyai"to the list of possibleconv.channel_typevalues and clarify"sms.twilio"as the outbound variant.glossary/introduction.mdx– update the Channel glossary entry to include conversational SMS.webchat/multichannel.mdx– note that the per-channel prompt decorator also covers conversational SMS.