docs: per-variant credentials for webchat handoff integrations#451
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Summary
Document that webchat handoff integrations (Zendesk Sunshine, NICE CXone) now support a separate set of credentials per variant, so a single agent project can hand off webchat conversations to different live-agent tenants without splitting the project. Existing single-credential setups are unaffected.
Changes
defaultset, fallback behavior, and where to configure them in Configure > Integrations.