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docs(TSP-1089): update Zendesk integration to native OAuth authentication#537

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docs/TSP-1089
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docs(TSP-1089): update Zendesk integration to native OAuth authentication#537
claude[bot] wants to merge 1 commit intomainfrom
docs/TSP-1089

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@claude claude bot commented Mar 25, 2026

Summary

  • Replaces the 6-step manual API token setup with a simplified OAuth flow (navigate, select, add, enter subdomain, authorize, confirm)
  • Removes all references to generating API tokens from Zendesk Admin Center
  • Updates intro paragraph to mention OAuth and automatic token refresh
  • Updates two FAQ entries: permissions question no longer references API token scopes, authentication troubleshooting no longer references token regeneration

Linear issue

https://linear.app/relevance/issue/TSP-1089/

Test plan

  • Verify the OAuth steps read clearly and match the actual product flow
  • Confirm no remaining API token references in the Connect and FAQ sections
  • Check all heading capitalization follows sentence case

Generated with Claude Code

…tication

Replace the manual API token setup process with the new OAuth flow. Tokens
refresh automatically so users no longer need to manage credentials manually.
Also update FAQ entries that referenced API tokens.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
@claude claude bot added the docs-drafter Documentation drafted by Claude label Mar 25, 2026
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