General error: 1020 Record has changed since last read in table sylius_payment

[shochdoerfer]

This error appeared twice last week in one of our Sylius projects:

{
  "message": "Uncaught PHP Exception Doctrine\\ORM\\Exception\\EntityManagerClosed: \"The EntityManager is closed.\" at EntityManagerClosed.php line 13",
  "context": {
    "exception": {
      "class": "Doctrine\\ORM\\Exception\\EntityManagerClosed",
      "message": "The EntityManager is closed.",
      "code": 0,
      "file": "/app/vendor/doctrine/orm/src/Exception/EntityManagerClosed.php:13",
      "previous": {
        "class": "Symfony\\Component\\Messenger\\Exception\\HandlerFailedException",
        "message": "Handling \"Sylius\\InvoicingPlugin\\Event\\OrderPaymentPaid\" failed: Handling \"Sylius\\InvoicingPlugin\\Command\\SendInvoiceEmail\" failed: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1020 Record has changed since last read in table 'sylius_payment'; try restarting transaction",
        "code": 1020,
        "file": "/app/vendor/symfony/messenger/Middleware/HandleMessageMiddleware.php:121",
        "previous": {
          "class": "Symfony\\Component\\Messenger\\Exception\\HandlerFailedException",
          "message": "Handling \"Sylius\\InvoicingPlugin\\Command\\SendInvoiceEmail\" failed: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1020 Record has changed since last read in table 'sylius_payment'; try restarting transaction",
          "code": 1020,
          "file": "/app/vendor/symfony/doctrine-bridge/Messenger/DoctrineTransactionMiddleware.php:44",
          "previous": {
            "class": "Doctrine\\DBAL\\Exception\\DriverException",
            "message": "An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1020 Record has changed since last read in table 'sylius_payment'; try restarting transaction",
            "code": 1020,
            "file": "/app/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:129",
            "previous": {
              "class": "Doctrine\\DBAL\\Driver\\PDO\\Exception",
              "message": "SQLSTATE[HY000]: General error: 1020 Record has changed since last read in table 'sylius_payment'; try restarting transaction",
              "code": 1020,
              "file": "/app/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:24",
              "previous": {
                "class": "PDOException",
                "message": "SQLSTATE[HY000]: General error: 1020 Record has changed since last read in table 'sylius_payment'; try restarting transaction",
                "code": 0,
                "file": "/app/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:130"
              }
            }
          }
        }
      }
    }
  },
  "level": 500,
  "level_name": "CRITICAL",
  "channel": "request",
  "datetime": "2026-07-20T10:44:05.810761+00:00",
  "extra": {}
}