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add support limitations for status page APIs #4287

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32b943c
add support limitations for status page APIs
chris-crabtree-elastic Dec 10, 2025
fcc78c5
implementing changes recommended by vale
chris-crabtree-elastic Dec 10, 2025
d407a1f
changing language to include a 1 week warning (on a best-effort basis…
chris-crabtree-elastic Dec 11, 2025
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5 changes: 5 additions & 0 deletions deploy-manage/cloud-organization/service-status.md
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Expand Up @@ -51,3 +51,8 @@ If you want a programmatic method of ingesting our service status updates, then

For more information and to get started, go to our [Service Status API](https://status.elastic.co/api/) page.

## Service status support limitations

To ensure we can continue evolving our status page to best serve our customers, we cannot guarantee consistency of API implementation or component API identifiers. However, we communicate changes which might impact status page subscribers on a best-effort basis.

When a change removes a component or modifies an identifier, a maintenance window is scheduled for that component one week in advance of the change (on a best-effort basis), giving subscribers advance notice and time to prepare for the upcoming change.
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