Enterprise workshop series teaching the complete AI engineering lifecycle using LangChain, LangGraph, and LangSmith—centered around building a customer support agent for a fictional online technology e-commerce store called TechHub.
A customer support agent system featuring:
- Multi-agent architecture with specialized Database and Documents agents coordinated by a Supervisor
- Human-in-the-loop (HITL) customer verification with LangGraph primitives
- Evaluation-driven development using offline evaluation to identify and fix bottlenecks
- Production deployment to LangSmith with online evaluation and data flywheels for continuous improvement
This workshop uses uv - a fast Python package installer and resolver. If you don't have it:
# Install uv
curl -LsSf https://astral.sh/uv/install.sh | shThen set up the workshop:
# Clone repository
git clone https://github.com/langchain-ai/techhub-workshop.git
cd techhub-workshop
# Install dependencies (creates virtual environment automatically)
uv sync
# Configure API keys
cp .env.example .env
# Edit .env and add your API keys:
# ANTHROPIC_API_KEY=sk-ant-...
# LANGSMITH_API_KEY=lsv2_pt_...
# Build vectorstore (one-time setup, ~60 seconds)
uv run python data/data_generation/build_vectorstore.py
# Launch Jupyter
uv run jupyter labThis workshop consists of three modules that take you from manual tool calling to production deployment:
- Module 1: Agent Development - Build from basics to multi-agent systems with HITL
- Module 2: Evaluation & Improvement - Use eval-driven development to systematically improve agents
- Module 3: Deployment & Continuous Improvement - Deploy to production and build a data flywheel
📚 To get started, see workshop_modules/README.md
techhub-workshop/
├── workshop_modules/ # Interactive Jupyter notebooks
│ ├── module_1/ # Agent Development (4 sections)
│ ├── module_2/ # Evaluation & Improvement (2 sections)
│ └── module_3/ # Deployment & Continuous Improvement (2 sections)
│
├── agents/ # Reusable agent factory functions
│ ├── db_agent.py # Database queries (rigid tools)
│ ├── sql_agent.py # Flexible SQL generation (improved)
│ ├── docs_agent.py # RAG for product docs & policies
│ ├── supervisor_agent.py # Multi-agent coordinator
│ └── supervisor_hitl_agent.py # Full verification + routing system
│
├── tools/ # Database & document search tools
│ ├── database.py # 6 DB tools (orders, products, SQL)
│ └── documents.py # 2 RAG tools (products, policies)
│
├── evaluators/ # Evaluation metrics
│ └── evaluators.py # Correctness & tool call counters
│
├── deployments/ # Production-ready graph configurations
│ ├── db_agent_graph.py # Baseline database agent
│ ├── docs_agent_graph.py # RAG documents agent
│ ├── sql_agent_graph.py # Improved SQL agent
│ ├── supervisor_agent_graph.py # Basic supervisor
│ ├── supervisor_hitl_agent_graph.py # Supervisor with verification
│ └── supervisor_hitl_sql_agent_graph.py # Complete system (best)
│
├── data/ # Complete dataset & generation scripts
│ ├── structured/ # SQLite DB + JSON files
│ ├── documents/ # Markdown docs for RAG
│ ├── vector_stores/ # Pre-built vectorstore
│ └── data_generation/ # Scripts to regenerate data
│
├── config.py # Workshop-wide configuration
├── langgraph.json # LangGraph deployment config
└── pyproject.toml # Dependencies
- Agent Development: Tool calling, multi-agent systems, supervisor pattern, HITL with interrupts
- Evaluation & Testing: Offline evaluation, LLM-as-judge, trace metrics, eval-driven development
- Deployment & Production: LangSmith deployments, online evaluation, annotation queues, SDK integration
- Best Practices: Factory functions, state management, dynamic prompts, structured outputs, streaming
See workshop_modules/README.md for detailed breakdown by module.
The TechHub dataset is a high-quality synthetic e-commerce dataset:
- 50 customers across consumer, corporate, and home office segments
- 25 products (laptops, monitors, keyboards, audio, accessories)
- 250 orders spanning 2 years with realistic patterns
- 439 order items with product affinity patterns
- SQLite database (156 KB) with full schema and indexes
- 30 documents (25 product specs + 5 policies) for RAG
All data is ready to use! See data/data_generation/README.md for details.
- Data Generation Guide:
data/data_generation/README.md- Complete dataset documentation - Database Schema:
data/structured/SCHEMA.md- Full schema reference - RAG Documents:
data/documents/DOCUMENTS_OVERVIEW.md- Document corpus guide - Agent Architecture:
agents/README.md- Agent factory patterns
Free courses from LangChain Academy:
- LangChain Essentials - Python (30 min)
- LangGraph Essentials - Python (1 hour)
- LangSmith Essentials (30 min)
- Foundation: Introduction to LangGraph (6 hours)
- Foundation: Introduction to Agent Observability & Evaluations (3.5 hours)
- Python 3.10+
- API Keys:
- LangSmith (free tier: smith.langchain.com)
- Anthropic or OpenAI (workshop uses Claude Haiku 4.5 by default)
- Tools: Git, Jupyter, uv (or pip)
This project is licensed under the Apache License 2.0 - see the LICENSE file for details.
Educational workshop materials. Synthetic dataset free to use and distribute.
Ready to begin? Open workshop_modules/module_1/section_1_foundation.ipynb and start building! 🚀
