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docs: document ticket_created system event - #1701
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Refs: ME-2639
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Copilot review overview
🟢 Approval recommended
The documentation, payload, and export are consistent and complete.
Review effort: Balanced
Findings: None
What changed in this PR
Documents the ticket_created system event and integrates its sample payload into the documentation renderer.
Changes:
- Adds the
ticketingevent source and event schema. - Adds and exports a Version 1 sample payload.
| File | Description |
|---|---|
src/pages/messaging/references/system-activities/index.mdx |
Documents event behavior and fields. |
payloads/messaging/references/system-activities/ticketCreatedV1.json |
Provides the sample payload. |
payloads/messaging/references/index.js |
Exports the new payload. |
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oliwiapolec
reviewed
Oct 5, 2026
Co-authored-by: oliwiapolec <54406259+oliwiapolec@users.noreply.github.com>
Co-authored-by: oliwiapolec <54406259+oliwiapolec@users.noreply.github.com>
Co-authored-by: oliwiapolec <54406259+oliwiapolec@users.noreply.github.com>
Co-authored-by: oliwiapolec <54406259+oliwiapolec@users.noreply.github.com>
oliwiapolec
reviewed
Oct 5, 2026
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I forgot to add a hyperlink 😅
Co-authored-by: oliwiapolec <54406259+oliwiapolec@users.noreply.github.com>
Co-authored-by: oliwiapolec <54406259+oliwiapolec@users.noreply.github.com>
oliwiapolec
approved these changes
Oct 5, 2026
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Refs: ME-2639
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What does this PR do? (optional)
It documents the
ticket_createdevent.Type of change
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