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AC-4723 Backport canned responses to Configuration API v3.6 - #1702

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oliwiapolec merged 3 commits into
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AC-4723-canned-responses-v3.6
Oct 8, 2026
Merged

oliwiapolec merged 3 commits into
masterfrom
AC-4723-canned-responses-v3.6

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@dmasior

@dmasior dmasior commented Oct 7, 2026

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Summary

  • Add the # Canned responses section (create, update, list, delete) to the v3.6 Configuration API docs. The content is copied from v3.7, with method URLs changed to v3.6.
  • Add a Canned responses row to the Available methods table.

Jira: https://livechatinc.atlassian.net/browse/AC-4723

Copilot AI balanced review requested due to automatic review settings October 7, 2026 11:44
@dmasior
dmasior requested a review from a team as a code owner October 7, 2026 11:44

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Copilot review overview

🟡 Changes recommended

The creation permission requirement conflicts with the scope catalog, and the response example needs correction before integrators can use it reliably.

Review effort: Balanced
Findings: 2 Low severity

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What changed in this PR

Backports canned-response documentation from Configuration API v3.7 to v3.6.

Changes:

  • Documents create, update, list, and delete methods with v3.6 URLs and examples.
  • Adds canned-response links to the Available methods table.
File Description
src/​pages/​management/​configuration-api/​index.mdx Adds canned-response method documentation and navigation links.

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Comment thread src/pages/management/configuration-api/index.mdx Outdated
Comment thread src/pages/management/configuration-api/index.mdx Outdated

@oliwiapolec oliwiapolec left a comment

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Add this to the changelog as well 🙏 The entry in v3.7 can remain

@dmasior
dmasior requested a review from oliwiapolec October 8, 2026 09:58
@oliwiapolec
oliwiapolec merged commit 0812c98 into master Oct 8, 2026
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@oliwiapolec
oliwiapolec deleted the AC-4723-canned-responses-v3.6 branch October 8, 2026 10:27
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3 participants